Privacy Policy

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Last updated: 29/05/2025

At Thrifty & Fine Threads, we’re committed to protecting your privacy. This policy outlines how we collect, use, store, and protect your personal information when you use our website (www.thriftyfinethreads.co.uk) or interact with us.

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1. What We Collect

When you browse, register, or make a purchase, we may collect the following:

• Full name

• Email address

• Phone number

• Shipping & billing address

• Payment information (processed securely via third-party gateways like GoDaddy or PayPal)

• Order history and communication records

• IP address and device/browser info (for analytics and security)

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2. How We Use Your Information

We only use your personal information to:

• Process and deliver your orders

• Respond to customer service queries or returns

• Send updates about your order or delivery

• Improve our site performance and customer experience

• Send marketing emails only if you opt in

We do not sell or share your personal data with third parties for marketing purposes.

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3. Legal Basis for Processing

We process your data under the following legal bases:

• Contractual necessity – to process and ship your order

• Legitimate interest – for fraud prevention, analytics, and service improvement

• Consent – for marketing emails (you can withdraw at any time)

• Legal obligations – for tax or accounting compliance

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4. Cookies

We use cookies to:

• Improve your website experience

• Track site usage and performance

• Enable site functions like shopping carts

You can manage or disable cookies in your browser settings.

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5. How Long We Keep Your Data

We retain your personal data only as long as necessary:

• Up to 6 years for financial/accounting records

• Until you request deletion for marketing or account data (unless legally required to retain it)

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6. Your Rights

You have the right to:

• Access or request a copy of your data

• Correct or update inaccurate information

• Request your data be deleted

• Withdraw consent for marketing at any time

• File a complaint with the ICO (Information Commissioner’s Office) if you believe your data rights have been breached – ico.org.uk

To make any requests, please contact us at:

📧 fashion@thriftyfinethreads.co.uk

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7. Payment Security

We do not store your full card or payment details. Payments are processed securely through third-party providers like GoDaddy or PayPal.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and we recommend reviewing it regularly.